TERMS & CONDITIONS
INTRODUCTION
These terms and conditions shall govern your use of our website, www.maubeauty.co.uk (the “Website”), social media pages being our Facebook, Instagram, Twitter or any other social media pages maintained by the company from time to time (the “Social Media”) and any booking made through the Website, by Phone or in-person at our Salon (a “Booking”) and the terms and conditions relating to any beauty treatment services provided by us (the “Services”) at MAU Beauty at 30 Dolben Street, London, SE1 0UQ (the “Salon”) or at any other location. The term “we” means MAU Beauty, the owner and operator of the Website, whose registered office is at 30 Dolben Street, London, SE1 0UQ, England (“us” and “our” will be construed accordingly). Our contact email address is hello@maubeauty.co.uk The term “you” refers to the user or viewer of our Website, Social Media, or any person who makes a Booking or receives Services (and “your” will be construed accordingly). By using our Website, Social Media or making a Booking, you agree to accept these terms and conditions. If you disagree with any of these terms and conditions, you must not use our Website, Social Media or make a Booking. Our Website uses cookies. By using our Website, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy at https://maubeauty.co.uk/policy Should you be making a Booking on behalf of another person, by making the Booking you confirm to us that you have their express permission to do so and you have their express agreement to all terms listed herein and elsewhere related to the Booking. Should such a person dispute their agreement to such terms or raise a claim of any kind, you indemnify us and hold us harmless from all damages. The terms herein shall continue to apply to any changes that you make to a Booking including adding additional Services, removing Services, substituting Services or amending the recipient of Services whether such whether such changes are made online, by phone or in-person. We may revise these terms and conditions from time to time. The revised terms and conditions shall apply to the use of our Website and Social Media from the date of publication of the revised terms and conditions on the Website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. If you do not agree to the revised terms and conditions, you must stop using our Website or Social Media.
LICENSE TO USE THE WEBSITE
You may: (a) view pages from our Website in a web browser; (b) download pages from our Website for caching in a web browser; (c) print pages from our Website; subject to the other provisions of these terms and conditions. Except as expressly permitted by the above, or the other provisions of these terms and conditions, you must not download any material from our Website or save any such material to your computer. You may only use our Website for your own personal use and not for any other purposes. Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our Website. Unless you own or control the relevant rights in the material, you must not: (a) republish material from our Website (including republication on another Website), except in the case of your social media such as Facebook and Twitter in which case you are permitted to publish extracts in order to promote use of the Website; (b) sell, rent or sub-license material from our Website; (c) show any material from our Website in public; (d) exploit material from our Website for a commercial purpose (other than as a registered seller in accordance with these terms and conditions); or (e) redistribute material from our Website. 3.6 We reserve the right to restrict access to areas of our Website, or indeed our whole Website, at our discretion. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our Website.
ACCEPTABLE USE
You must not: (a) use our Website in any way or take any action that causes, or may cause, damage to the Website or impairment of the performance, availability or accessibility of the Website; (b) use our Website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity; (c) use our Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; or (d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our Website without our express written consent. You must ensure that all the information you supply to us through our Website, or in relation to our Website or when Booking, is true, accurate, current and non-misleading. In addition to these Terms of Use, your use of our website is also governed by the following documents: Our privacy policy governs our use of your information. It sets out the types of information we collect, the reasons we collect it, how we use it, where we may pass it on to any third parties, in what circumstances and for what reasons, and any other relevant information relating to our use and/or processing of your information and your rights in relation to your information. Further information can be found at https://maubeauty.co.uk/policy Our cookies policy governs our use of cookies and similar technologies on our website. It sets out the types of cookies we use, the purposes for which we use them, the circumstances in which we may place cookies on your computer, device or browser, and other relevant information relating to cookies, such as how to change your browser preferences and settings to accept or reject cookies. By accessing and using our website, you agree to be bound by the terms and conditions contained in these Terms & Conditions, you acknowledge that we will process your information in accordance with our privacy policy, and our use of cookies and similar technologies in accordance with our cookies policy. If you do not agree to the terms set out in these Terms & Conditions, you must not use our website. The content on our website is provided for your personal, private and non-commercial use only. You may print or share the content from our website for lawful personal, private and non-commercial purposes, and you may also make others within your organisation aware of the content on our website. You may not otherwise extract, reproduce or distribute the content of our website without our prior written consent. Whenever you print, download, share or pass on content from our website to others, you must not make any additions or deletions or otherwise modify any text from our website, you must not alter or change any images, media or graphics from our website in any way, you may not remove any accompanying text from such images, media or graphics, and you must ensure that all content passed on to any third party is an accurate representation of the content as it appears on our website.
MAKING A BOOKING
To make a Booking for beauty treatments, or to purchase gift cards, simply follow the steps set out on the Website. The costs of our treatments will be shown on the Website and may be updated from time to time. If there are any changes made to our prices, those changes will not affect any Booking which has been made prior to the date of the introduction of the new prices. We recommend that you arrive for your appointment at least 10 minutes in advance. Late arrival may result in reduced treatment time or loss of your appointment. We aim to provide all Services on time. However, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance. We will collect certain details from you during the Booking process. You agree that we will use those details in accordance with the terms of our Privacy Policy, which you can find here: https://maubeauty.co.uk/policy You may purchase gift cards through in the salon for treatments which may be used by yourself or any other person (who meets the conditions set out in these Terms). Gift cards are non-refundable. Gift cards are valid for 12 months from the date of purchase.
HEALTH & MEDICAL MATTERS
As set out in our FAQ at https://maubeauty.co.uk/faq by booking/having a treatment with us, you are confirming that you have provided or will provide all relevant information to us in relation to the medical matters listed below at the time of booking in relation to all those persons who will be receiving any treatments at the salon. Accordingly, you accept that we shall not be liable if any such matters or other relevant information are not disclosed prior to treatment. If such relevant information is not disclosed in advance and is either subsequently disclosed or suspected by MAU Beauty employees at their sole discretion, you acknowledge that MAU Beauty may not be able to provide a treatment and, should service be refused due to non-disclosure, We reserve the right to charge in full for treatments booked. You must be disclose to us prior to treatments should you have any of the medical conditions listed below: - If you suffer from any allergies or medical conditions (e.g. heart condition, high/low blood pressure, diabetes, viral, bacterial or any other type of infection) or have or have recently had any injury. This may mean that some treatments are contra indicated in part or in full. - If you have recently undergone an operation or received or are undergoing treatment for cancer or any other major medical condition within the last 5 years. - If you have bruising, rashes, swelling, skin tags, open sores or wounds, sunburn or have had sun exposure in the 48 hours prior, raised varicose veins, phlebitis, psoriasis, raised moles, undiagnosed bumps, athletes foot, verruca, fungal nail infection, ring worm, recent scar tissue, onychoptosis, pseudomonas, onychia, whitlow, fever, haemophilia, neuralgia, scabies, chilblains, recent broken bones or fractures. - If you are pregnant or trying to become pregnant.
CANCELLING A BOOKING
If you are unable to attend your appointment, please cancel your appointment immediately by calling the salon on 0208 000 0000. If you wish to cancel a Booking prior to an appointment taking place, the following cancellation charges will apply: cancellation made more than 6 hours before the appointment: no charge; cancellation made less than 6 hours before the appointment: the cancellation fee will be 100% of the cost of your treatments. We reserve the right to cancel any order for any reason, including if, for example, your payment is not authorised by the payment system, there is an error on the Website regarding the price or description of a product or the treatment you have ordered is no longer available. If we need to cancel a Booking for any reason other than late or non-arrival, or non-adherence to these terms, you will not be charged.
MAU LOYALTY PROGRAMME
Please see the terms as set out at https://maubeauty.co.uk/loyalty
THIRD PARTY WEBSITES
We are not responsible for material displayed on third party websites or any other written material. This website may contain links to sites owned and operated by third parties. These links are provided as a convenience to you and are not an endorsement by us of the products or materials on those sites. We are not responsible for the content of those sites and make no representation regarding the truth, quality or accuracy of same. Visiting the linked sites is at your own risk. You must ensure that any persons who access our website on your computer(s) or device(s), or who are permitted or able to access our website on your computer(s) or device(s), or who use your internet connection, are aware of these Terms & Conditions and all other documentation referred to in them, and that such persons also agree to be bound by and to comply with these Terms & Conditions. If for any reason whatsoever, such persons do not agree to these Terms of Use or do not wish to be bound by them, they must not access or use our website, and you must not permit them to do so.
WARRANTIES
We do not warrant or represent: the completeness or accuracy of the information published on our Website or Social Media; (b) that the Website, Social Media or any Service promoted through the Website or Social Media will remain available; (c) that any treatments you choose to purchase are suitable for you. We reserve the right to discontinue or alter any or all of our Website services and any Services offered by the Salon at any time in our sole discretion without notice or explanation. To the maximum extent permitted by applicable law and subject to above, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our Website and the use of our Services. Although we will do their best to ensure the accuracy of all the information within this web site, we shall not be liable for damages of any kind resulting from the use of this site. - Our details - Your responsibility for others who access our website using your device or internet connection - Other documents governing your use of our website - Availability of our website - Changes we may make to these Terms of Use and other documentation - Your account details - Ownership of material on our website - Information and content on our website provided on non-reliance basis - Permitted use of materials on our website - Prohibited uses of our website - Viruses and other harmful content - Links to other websites - Links to our website - Exclusions and limitations of liability - Indemnification - Disclaimers - Governing law and jurisdiction - Copyright, credit and logo
LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to these terms and conditions, the Website or any product or service purchased through the Website shall be subject to the exclusive jurisdiction of the courts of England.